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News:
Tea Parties and More
Would you like
- a unique way to celebrate special occasions?
- a change from the type of parties you've had?
- to introduce a note of elegance into your celebrations?
New England School of Protocol can host a Tea Party
for your event.
CALL 860-643-2657 for more information, or
email us today.
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BECAUSE MANNERS MATTER
Taking The Social Graces Into The Workplace
The services and products available in today's competitive business arenas
are so comparable that buyers look for the cutting-edge difference
— courtesy, image, trust, and perceptions of reliability. Etiquette
and protocol skills provide the edge needed to cultivate
long-lasting relationships with your clients. Civility and good manners
go hand in hand in both business and personal relationships. These
skills will give you and your staff more confidence in yourselves
when meeting and interacting with clients and potential clients.
Good Manners make Dollars and Sense.
What is the role of the Etiquette Professional?
- To teach the accepted forms, manners, protocols and rules required in conducting business, in an office, dining out or in social functions.
- Provide cross-cultural training for those traveling internationally, or entertaining visitors and clients from abroad, so that they will represent themselves and your company in a most positive manner.
- Assist in Event Planning to insure that clients and dignitaries
are treated in the manner due their position.
- Help executives and dignitaries understand their role at formal and informal
functions.
- Provide understanding of the role that civility plays in business.
- Email Etiquette:
Your email correspondence is a critical communication
tool.
Learn important skills to insure that your electronic messages are as professional as your other legal documents and other traditional forms of correspondence.
- Customer Service:
96% of clients who experience rudeness never complain, they just take their business elsewhere.
Gain the clients that your competition looses. Understand how good manners and civility will increase client satisfaction, employee morale and team dynamics within your firm.
- Effective Meetings:
Make the time spent in meetings more effective and less frustrating. Gain skills that will keep the meeting on track. More effective meetings will improve the bottom line and the morale of those in attendance.
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